Add your header text here

Get to know the School

Headquarters

+300 Teachers

Featured programs

Master

E-learning

E-learning

Master

E-learning

E-learning

Programs

What our students say

What our teachers say

Success stories

Modality

E-learning

Duration

3 days

Sessions

Live

Virtual Campus

Open 24/7

Student

accompaniment

Airport Commercial Marketing

Program Description

This course will explore the importance of implementing marketing strategies in a customer-centric environment. Participants will develop skills required to effectively market their airport as well as their products and services to the benefit of the Airport, their Travellers and Business customers.

The course will also explore industry Best Practices and develop a forward-thinking approach to marketing providing participants with the necessary skills to evolve along with the changing environment and increase non-aeronautical revenues.

Skills

  • Strategic marketing planning tailored to the airport sector.
  • Techniques for increasing non-aeronautical revenues.
  • Customer-centric communication and branding.
  • Market research and segmentation in aviation.
  • Application of global best practices in airport marketing.

Employability

Graduates of this course will be well-positioned to pursue or advance careers in airport marketing departments, business development units, and non-aeronautical revenue management roles. This training enhances employability in both public and private airport operators, ground service providers, and consulting firms focused on commercial optimization.

Features

  • ITAérea academic campus: 24-h access.
  • Live webinars with the teachers.
  • Exams to assess the progress of the students.
  • Personal tutor throughout the course.
  • Certification upon completion of the course.

Professionals in airport and aeronautical management

Teachers

Advisory Board

Honorary President of ITAérea

General Manager of easyJet for Southern Europe

Chief International Officer at Groupe ADP (Extraordinary Conference)

Commercial and Real Estate General Director at AENA

Director of the Sustainability Division at AENA

Director of Innovation and Passenger Experience at AENA

Director of Commercial Services at AENA

Chief Data Officer (CDO) and Aeronautical Market at AENA

General Manager Europe South Pacific at LATAM Airlines

CEO, Air Europa

General Manager of Air Europa Express

Advisory Board

Honorary President of ITAérea

General Manager of easyJet for Southern Europe

Chief International Officer at Groupe ADP (Extraordinary Conference)

Commercial and Real Estate General Director at AENA

Director of the Sustainability Division at AENA

Director of Innovation and Passenger Experience at AENA

Director of Commercial Services at AENA

Chief Data Officer (CDO) and Aeronautical Market at AENA

General Manager Europe South Pacific at LATAM Airlines

CEO, Air Europa

General Manager of Air Europa Express

Request Information

    INSTITUTO TÉCNICO DE FORMACIÓN Y CONSULTORIA AÉREA, S.L. “ITAÉREA” is a company whose main activity is OTHER EDUCATION-SPECIALIZED TRAINING and is the owner of the Website www.itaerea.es (hereinafter, the Website), located at Avenida Juan de Borbón 79, 30110 Murcia and CIF nº B-73694895 (hereinafter, “the company”).

    The company guarantees the protection of all personal data provided by the User on the Website and, in compliance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, hereinafter GDPR, regarding the protection of natural persons with regard to the processing of personal data and the free movement of such data and other applicable regulations, informs you that:

    a) The user whose data appears in this Form expressly consents to the company, the processing of their personal data in order to manage the services, as well as the authorization to communicate with those entities with which the company has entered into a service provision and promotion contract.

    b) All personal data provided to the company will be processed by the company in accordance with the RGPD and will be included in the WEB PAGE Processing Activity Register, created and maintained under the responsibility of the company.

    c) In the collection and processing of personal data, appropriate security measures have been adopted to prevent the loss, unauthorised access or manipulation thereof, in accordance with the provisions of the GDPR.

    d) The company undertakes to protect confidential information to which it has access.

    e) Under no circumstances will the company use the personal data that you make available to provide services to third parties other than those referred to in paragraph a) of this document or, where appropriate, to achieve its own utility.

    f) The User may, at any time, exercise the rights of access, rectification, cancellation, opposition, deletion or “Right to be Forgotten”, portability as well as limitation of processing, regarding their personal data, as well as revocation of consent for the company for any of the aforementioned purposes, by sending a duly signed letter to the company at our postal address Carril de La Condesa, 58 “Torre Proconsa” office 605-30010- Murcia, Spain or to the email juridico@itaerea.es, where contact details are clearly stated, which must be accompanied by a photocopy of your DNI/NIF or document proving your identity.

    g) The User authorises the automated processing of the personal data supplied in the terms indicated. To do so, please click on the "SEND" button after the contact form: